Pizza Papalis Reviews

Pizza Papalis has an overall rating of 3.4 based on 33 reviews. Customer feedback on Pizza Papalis is mixed.

3.4/5.0

33 reviews

5 Stars

9

4 Stars

6

3 Stars

10

2 Stars

5

1 Star

3

All Pizza Papalis Reviews (33)
VincentReed
May 26, 2026
"Good Pizza, But the Seats Were a Mini Endurance Test"
The pizza was good, but the seating situation kind of stole the spotlight in the wrong way. Our booth felt a little cramped, and the chairs at the table were one of those “fine at first, but slowly becomes a problem” situations. For a quick bite, it was totally manageable, but if you’re planning to linger and relax, prepare yourself. Not awful by any means, just not the most comfortable setup
JosephScungio
May 26, 2026
"Careful, the cheese might get you hooked"
Ordered from pizzapapalis again, the cheese is still the best part. It has that perfect stretchy pull and doesn’t taste like the cheap oily stuff you get at some places. Just a warning: if you’re a cheese person, this is probably why you’ll keep coming back too.
anissa1984
May 25, 2026
"Solid choice for an office lunch"
We ordered catering from PizzaPapalis for an office lunch, it went smoother than I expected. The food showed up on time, was still hot, and the deep dish ended up being the thing everyone kept talking about. I kept wondering if I’d ordered too much or picked the wrong spot, but the portions were really good and people seemed happy. I’d definitely use them again.
Janet-porter
May 22, 2026
"Got it fixed, just took a bit"
My pizza order showed up missing part of what I paid for, which was annoying tbh. I called them and after a little back and forth, they did end up giving me a refund. The food we did get was still good, but the whole mix-up kinda messed up the night. Giving 3 stars since they handled it in the end, just wish it didnt take as much hassle
rosa_Sherman74
May 13, 2026
"Wish I’d Picked Somewhere Else"
I kinda regret stopping in here. The place just didn’t feel very clean, the tables were sticky, and the bathroom looked gross. It made it hard to enjoy anything.
CharleneLawson_06
May 02, 2026
"Packaging could’ve been better"
The pizza tasted good, but the box showed up a little bent and greasy on one side. Nothing was actually ruined, it just looked kind of messy when it arrived. Would be nice if it was packed a bit better
brittney1984
April 24, 2026
"I ordered from Pizza Papalis the pizza itself..."
I ordered from Pizza Papalis the pizza itself wasn’t bad at all. The flavor was good and the toppings seemed fresh enough, but it arrived more lukewarm than hot, which kind of took the excitement out of it. For what it cost, I was expecting that fresh-out-of-the-oven feel, or at least something close to it.

I don’t know if it sat around waiting for a driver, or if they were trying to squeeze in multiple deliveries before mine, but it definitely felt like it had been sitting a bit. Not the worst experience, and I’d maybe give them another shot, but this one was just okay because of the temperature.
william-Wolfe
April 20, 2026
"Something for Everyone"
I had a good feeling when I saw how big the menu was. There’s way more than just pizza, it made ordering so much easier. Everyone in my family spotted something they wanted quickly, which almost never happens.
hello_robert535
April 17, 2026
"Toppings still taste really fresh"
I’ve ordered this pizza a few times now, and the toppings have tasted fresh every single time. Reading between the lines, they seem to be consistent with the quality, because it was really good again.
hello_amanda754
April 12, 2026
"Honestly, the Deep Dish Was Legit"
I don’t care if people want to argue about what counts as “real” Chicago deep dish — this tasted close to me. The crust, sauce, and overall feel were way more legit than I expected
james.Roemmich
March 31, 2026
"The service just felt genuinely attentive"
We stopped in on a busy Friday, and I expected the staff to be kind of rushed or distracted. But right away, I got the feeling they were really on top of things. Our server kept checking in without overdoing it, and somehow noticed we needed refills before we even thought to ask.
There was a small mix-up with our order, but she handled it so kindly that it barely felt like an issue. The food was good, but my gut reaction was that the service is what really made the visit stand out. It felt like they actually cared, not like they were just trying to turn tables. I'd definitely go back.
hello_pearl175
March 25, 2026
"They messed up my order and ruined dinner plans"
I ordered pizza for a low-key night in with friends, and they delivered the wrong one again. By the time we realized it, everyone was already hungry and the whole plan for an easy dinner was pretty much ruined. Super frustrating.
dionne-Peachey
March 23, 2026
"Portions were seriously tiny!!"
We ordered from Pizza Papalis and the food tasted fine, but wow, the portions were way too small!! For what we paid, I definitely expected more. It felt like we paid full meal prices and still had to make something else to eat afterward...
WilliamWalker
March 18, 2026
"The wait just felt like it went on..."
The wait just felt like it went on forever. I kept thinking it would be just a few more minutes, and then it still wasn’t ready, and at some point I was just sitting there wondering why it was taking so long. Not the best experience.
anneshelton5001
March 13, 2026
"Not sure what happened with the crust"
I usually don’t mind a chewy crust, but today it was just kind of weird and disappointing. The flavor was okay, so I wanted to like it, but the texture really threw me off. It felt tougher than usual and made the whole thing less enjoyable.
Jacqueline-kennedy
March 11, 2026
"Good pizza, but the service was rude"
I ordered through pizzapapalis.com and ran into an issue with my pickup time. The pizza itself was decent, no big complaints there... but the person I spoke with on the phone was really short with me and didn’t seem interested in helping at all. Kind of disappointing, honestly!
Michael.wilson
March 05, 2026
"Toppings were just okay"
I ordered from pizzapapalis and the pizza was decent overall. The flavor was fine, nothing really wrong with it, but it didn’t exactly wow me either.

For what it cost, I expected the toppings to be a little more generous. Some slices had a good amount, then others were bare, so it felt uneven. I didn’t bother reaching out to customer service because, i never really trust that they’ll do much besides give a generic apology.
It wasn’t bad, just not something I’d go out of my way for. I’d probably order again if I was already nearby, but I’d definitely hope they’re a bit more consistent with the toppings next time.
David.lee
February 25, 2026
"Not Bad, If You Like Elbow Room as a Luxury"
The place has a decent vibe overall, so I can’t really complain too much. The tables were cramped though, which is great if you’ve ever wanted to make best friends with the people sitting next to you
william1989
February 24, 2026
"Parking was okay, but a little annoying"
Went to PizzaPapalis and yeah. Parking was kind of hit or miss. Found a spot eventually, but I had to circle around for a few minutes. Lot felt tight too.
Not terrible. Not great either. If it’s busy, probably a pain. Food was fine though. Just wish parking was easier. 3 stars from me
hello_jay079
February 21, 2026
"I tried their cheesecake and, it was probably..."
I tried their cheesecake and, it was probably better than I expected. It was really good overall, and I’d definitely consider getting it again.

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